Privacy Policy
Effective date: January 1, 2026
This Privacy Policy explains how Educacion Global, Inc., a Delaware corporation ("Educacion Global," "we," "us," or "our"), handles information in connection with AULA Play, our websites, support pages, and related services.
1. Privacy First
AULA Play is designed for children and families. The current app version is built to work without requiring a child account, name, email address, photo, precise location, chat, social profile, or behavioral advertising profile.
2. Information We Do Not Intentionally Collect From Children
In the current version of AULA Play, we do not intentionally ask children to provide:
- Name
- Email address
- Phone number
- Postal address
- Photos or videos
- Voice recordings
- Precise geolocation
- Open text messages or chat content
3. Information Stored On Device
AULA Play may store gameplay and preference information locally on the device, such as progress, stars, XP, best score, selected language, selected difficulty, volume, and music settings. This information is used to make the app work and personalize the experience on that device.
4. Support Communications
If a parent, guardian, or adult contacts us for support, we may receive the email address and any information included in the message. Please do not send sensitive information about a child unless necessary for support. We use support communications to respond, troubleshoot, improve safety, and maintain records of the request.
5. Website Information
When you visit our website or support pages, hosting providers may process standard technical information such as IP address, browser type, device type, pages visited, referring page, and timestamps to operate, secure, and maintain the website. We do not use this website information to build child behavioral advertising profiles.
6. Analytics, Ads, and Tracking
The current version of AULA Play is not designed to serve third-party behavioral advertising to children. If we add analytics or additional service providers in the future, we will update this Privacy Policy and configure services with child privacy in mind where required.
7. How We Use Information
We may use information to:
- Operate and improve AULA Play.
- Save app settings and progress on device.
- Respond to support requests.
- Maintain security, debug issues, and prevent misuse.
- Comply with legal obligations and enforce our terms.
8. Sharing
We do not sell personal information. We may share limited information with service providers that help us operate websites, email support, hosting, security, or app distribution. We may also disclose information if required by law, legal process, safety needs, fraud prevention, corporate transactions, or to protect rights and property.
9. Children's Privacy
We aim to minimize data collection from children. If you believe a child has provided personal information directly to us without appropriate consent, contact us at sos@educacion.global and we will review and delete information where required.
10. Data Retention
Local app data remains on the device unless the app data is reset or deleted. Support emails and website records are kept only as long as reasonably needed for support, security, legal compliance, and business records.
11. Security
We use reasonable administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
12. International Users
Educacion Global, Inc. is a Delaware corporation. Information may be processed in the United States and other countries where we or our service providers operate. Privacy laws may differ from those in your location.
13. Your Choices
You may delete local app data by deleting the app from the device or using device/app settings where available. You may contact us to request access, correction, or deletion of information you provided directly to us, subject to legal limits.
14. Changes
We may update this Privacy Policy from time to time. The updated version will be posted with a new effective date. Continued use of AULA Play after the update means the updated policy applies.
15. Contact
Privacy questions may be sent to sos@educacion.global.
Company: Educacion Global, Inc., a Delaware corporation.